PLEASE REVIEW THIS CAREFULLY

Please carefully read these terms. You can choose not to use our website if you disagree with our rules and practices.
At gotmyhairback.com, we are dedicated to upholding your right to privacy on the internet and acknowledge your need for proper management and security of any information you provide with us when using our website. Your limited information that you give us is kept totally confidential, however, in order to provide you with a free hair consultation, we will divulge information that you provide to us to a preferred hair construction clinic. Additionally, from time to time, some of the clinics we collaborate with us and will pay us directly through an affiliate system.

YOUR RIGHTS TO PRIVACY IN CALIFORNIA

Users of our website who reside in California may request specific information on our sharing of personal information with third parties for their direct marketing purposes under California Civil Code section 1798.83. Please send an email to gotmyhairback.com@gmail.com to make such a request.
California approved laws requiring that residents who use the Internet and contribute information that may be used for marketing purposes get certain particular disclaimers.
If you live in California, you may contact us at gotmyhairback.com@gmail.com or give us a call at 321-987-9877 to make this request.

COLLECTION OF INFORMATION BY GOTMYHAIRBACK.COM 

We appreciate your visit to our website, gotmyhairback.com, and we respect your right to privacy. We are committed to making sure that the data you give us on or off our website, as well as the data we gather about you, is only used in accordance with the guidelines set forth in this privacy statement. Our procedures for gathering, using, retaining, safeguarding, and disclosing your information, including your personal information, are outlined in this privacy statement (as defined below).
You agree to be bound by Gotmyhairback.com’s privacy policy and the terms of use of this website, as they are in effect at the time of your use, by accessing and using the website. 

The conditions outlined in this privacy statement also apply to any personal data you give us electronically. There is no negotiating this privacy statement. You should not access or use the website if you do not agree to be bound by any of the terms in this privacy policy or in our terms of use, you object to the way we collect or share your information, you are under the legal age of majority in your country of residence (you are under 18 years of age), or for any other reason.
There may be periodic modifications to this privacy statement (see changes to our privacy policy section). After you give us your information, including your personal information, after we make any modifications to this privacy statement, or after you continue to use this website and/or our services, and/or after you fail to withdraw your consent, it will be assumed that you agree to the changes. By using our website or engaging in a service arrangement with us, you agree to be solely responsible for reviewing this privacy statement on a regular basis for revisions.

WHAT IS CONTROLLED BY THIS PRIVACY POLICY?

This privacy statement applies to all information, including personal information, that gotmyhairback.com may obtain from you, whether directly, indirectly, voluntarily, or automatically. This information may be obtained in person at any of our locations, online at this website (including chats and comments), by phone, email, text message, or through any other electronic means.

WHAT PERSONAL DATA DO WE COLLECT?

We gather a variety of information from and about our clients, potential clients, and visitors to our website, including (but not limited to) information that personally identifies you, such as name, postal address, email address, and phone number (“Personal Information”), as well as information that does not alone allow for identification of a specific individual, like your gender, ethnicity, internet connection, “IP” address, the tools you use, and usage patterns over time. Once you become an inquiry, client, or patient, all of the data we have about you may eventually be linked to your profile. Together with your personal information, we shall refer to the automatically gathered data that does not personally identify you as “Information.”

WHICH INFORMATION DO WE COLLECT AND WHEN?

Gotmyhairback.com gathers data from you in a variety of ways or over time, including but not limited to:

1. Straight from you
When you give us your personal information over the phone, in person, online, via a video chat, on our consultation form, in an email, survey, or on the website.
When you interact with our website, including but not limited to, when you use an interactive tool like a live chat or video chat with one of our staff, when you complete a survey, or use a third-party platform.
When you complete any form on Gotmyhairback.com, whether in person or online, such as but not limited to, the forms to inquire about services, make purchases, get product and service information, report issues with our website or services, and sign up for communications.
When you send us an email, a letter, a message on social media, or any other type of electronic transmission when you communicate with us.

2. Indirectly:
From any other parties with whom we have a relationship, whether contractual or otherwise, including but not limited to our business partners, affiliates, operating systems, browsers, social media platforms, and marketing partners. Please be aware that gotmyhairback.com disclaims all liability for the accuracy of any Information submitted to us by third parties or for the collection, storage, or other use of Information by such third parties. When using social media, keep in mind that any information you submit may become public, available to the public, and search engine indexable.

3. Automatically:
As you browse and interact with our website, we may use automatic data collection technologies to gather certain information about your device, browsing actions, and patterns, including: demographic data, your online behavior, including how you use our website and any other platform connected to us (also known as behavioral tracking), as well as information from your internet service provider regarding your IP address, location, and other information. Cookies, web beacons, embedded pixels, local data storage, and other tracking technologies may be used by us for automatic data collecting. The data we gather using these automatic data collection methods may eventually be linked to your Personal Information.

WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?

We gather data from you, including personal data, for a variety of reasons, including but not restricted to:
Showing you our website and its contents.
Finding your contact information and decide how you want to be contacted, such as by phone, text message (SMS/MMS), email, or in person.
Sending you any desired information, offers, promotions, goods, or services or referrals to our affiliates.
Notifying you of the newest offers and promotions from gotmyhairback.com or to be able to recommend hair restorations clinics and/or affiliates of gotmyhairback.com.
Managing our commercial connection (including reminding you of an upcoming consultation appointment, updating or upholding our legal agreements, making material changes to this website or our services)
Better Adapt our offerings to your unique demands
To create a complete profile of you, combine your personal information with anonymous data we have gathered.
Enhance the administration and content of our website, social media platforms, and marketing materials. Ensure that our advertising partners display gotmyhairback.com offers that may be of interest to you as you explore the web.
Giving you crucial information regarding any of the aforementioned
Achieving any additional goal to which you gave your assent or that may have been disclosed to you when you gave the information.
Staying in compliance with any statutory requirements.
Please let us know in the Contact Us area if you do not want gotmyhairback.com to use your information for any of the aforementioned purposes. Considering your privacy is important, gotmyhairback.com will be delighted to adjust your choices at any moment.
Please let us know in the Contact Us area if you do not want gotmyhairback.com to use your information for any of the aforementioned purposes. Your privacy is respected by Gotmyhairback.com, and we are delighted to adjust your choices whenever you would like.

How to “opt out” of receiving emails

Send us an email with the following in the subject line: “UNSUBSCRIBE” and place this information in the body of the email: Please stop sending Email Offers. Please be aware that email unsubscriptions may take up to 10 business days to take effect.

Disclosures and Uses

Treatment

In order to assess your health, identify medical issues, and administer treatment, staff members may utilize your health information or share it to other healthcare professionals. The findings of laboratory testing and other treatments, for instance, will be accessible in your medical file to all healthcare providers who might treat you or who might be consulted by staff.

Health Information

Your health information may be used as needed to assist gotmyhairback.com to help find a clinic that will be able to offer you hair loss restoration services.

Law enforcement:

In order to support government audits, inspections, and investigations, as well as to comply with government mandated reporting, your health information may be shared to law enforcement organizations.
Public Health Reporting: Gotmyhairback.com is not a hospital or licensed medical facility. We simply recommend hair restoration clinics to our customers. Your health information may be disclosed to public health agencies as required by law through the entity in which we refer you. For example, if they are required to report certain communicable diseases to the state’s public health department or the country in which your surgery is performed. This should not have anything to do with our company.

Additional Disclosures & Uses That May Need Your Permission

Your express written consent is required for any disclosure of your health information or its use for any reason other than those previously mentioned. After approving the use or disclosure of your information, you can withdraw your consent in writing if you change your mind. You would do this by notifying the medical clinic or doctor where your hair restoration surgery is performed. Gotmyhairback.com does not use your health information in anyway other than the information that you provide to us which is conveyed to the hair restoration clinic to help you with your hair loss.
Additional Uses of Information

Reminders for Appointments

The staff will utilize the information that you provide via text, chat, email, voice recording or the form that you fill out, to contact you with reminders for Appointments. You might receive calls, letters, or emails from Gotmyhairback.com regarding appointments or about the health clinic, patient consultant, surgeon or anything related to your request for additional hair loss information.
Details Regarding the Referral to a Hair Loss Restoration Clinic: Your health information that you provide to the health restoration clinic that we recommend may be give your information on the management and treatment of your medical condition to other staff members within that organization. We do not share that information with them as we are not a medical facility. You will need to check with them to see about their Privacy Policy.

Individual Rights

The federal privacy laws give you certain particular rights. The ability to request limitations on the use and sharing of your protected health information is one of them. Again, we are not a health or medical center and will not be requesting medical records from you but be aware that any clinic we refer you should offer you the following rights:

The right to receive private messages about your health situation and its treatment.
The ability to access and copy your personally identifiable health information
You have the right to update or rectify your protected health information.
The right to request an accounting of any disclosures made of your protected health information, including when and to whom.
The right to obtain a copy of this notification in print.
Gotmyhairback.com Duties
Despite the fact that we are not a medical facility and will not be requesting any more medical or health information from you than your hair loss information, we are compelled by law to respect the privacy of your protected health information and to give you this notice of privacy practices.
The privacy principles and practices described in this notice must likewise be followed by us.
The ability to change privacy practices

We reserve the right to alter our privacy policies and procedures as allowed by law. Changes in federal and state laws and regulations may necessitate these modifications to our policies and procedures. We will provide you with the most recent information upon request.
Request To Inspect Protected Health Information
In general, you have access to inspect and copy the protected health information that any clinic that we refer you to keeps. They may need written requests to access or copy protected health information, as permitted by federal regulation. Other countries may have different laws and regulations. You will want to check with them to get accurate information. Through contacting their office, you can get a form to seek access to your records. In most cases, your request will be examined and granted unless there are medical or legal reasons to reject it.

Complaints

If you would like to submit a comment or complaint about our privacy practices, you can do so by sending a letter outlining your concerns to: gotmyhairback.com@gmail.com.
If you believe that your privacy rights have been violated, you should call the matter to our attention by sending a letter describing the cause of your concern to the health clinic or facility in which we refer you to.
You should not be penalized or otherwise retaliated against for filing a complaint.

Our Contact Department:

The contact email you can contact for further information concerning our privacy practices is:
gotmyhairback.com@gmail.com or leave a message at 321-987-9877.